DoubleTree by Hilton Hotel New York Times Square West
6.6Rating
GoodRated by Guests
7,936Reviews
What to expect
Pros
- 🌟Exceptional customer service from staff like Tashi, Zoe, Joanna, Carlos, and Michalyn.
- 🗽Great location near Times Square and subway stations.
- 🍪Warm cookies on arrival are a nice touch.
- 🛌Comfortable beds and clean rooms.
- 🏙️Good views from higher floors.
- 👍Helpful concierge services.
- 👩💼Welcoming and friendly staff like Marina, Paola, and Joseline.
- 👏Efficient and fast elevators.
- 🍴Convenient access to local eateries and attractions.
- 💼Ideal for business travelers with good amenities.
Cons
- 🛎️Long wait times for elevators, especially during peak hours.
- 🧴Rooms may be small, lacking storage space.
- 🚪Some safety concerns in the surrounding area.
- 🍳Breakfast options might be limited or below expectations.
- 😕Inconsistent service quality from certain staff members.
- 💸High prices for food and drinks on-site.
- 🚿Issues with hot water availability in some rooms.
- 🔒Security concerns or lack of visible security measures.
- 🔊Noise disruptions or poor soundproofing in rooms.
- 📞Difficulty reaching staff or lack of responsiveness to guest needs.
What this place has to offer
Things to do and ways to relaxBilliards, Fitness center, Hiking, Nightclub, On-site entertainment, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, Hindi, Chinese [Mandarin], French, Italian, Korean, Russian, Japanese
The 3.5-star Doubletree By Hilton New York Times Square West offers comfort and convenience whether you're on business or holiday in New York (NY). Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. Service-minded staff will welcome and guide you at the Doubletree By Hilton New York Times Square West. Each guestroom is elegantly furnished and equipped with handy amenities. The hotel offers various recreational opportunities. Friendly staff, great facilities and close proximity to all that New York (NY) has to offer are three great reasons you should stay at Doubletree By Hilton New York Times Square West.
Where you'll be sleeping
23 m²
1 King Bed City View
1 queen bed
22 m²
1 King Bed Premium City View
1 king bed
22 m²
1 King Bed Hearing Accessible
1 queen bed
22 m²
1 King City View Hearing Accessible
1 king bed
23 m²
2 Double Beds Standard
2 double beds
22 m²
1 King Bed Roll in Shower
1 queen bed
22 m²
1 King Bed Standard
1 king bed
22 m²
1 King Bed Freedom Tower Premium View
1 king bed
23 m²
2 Double Beds City View
2 double beds
23 m²
2 Double Beds Premium City View
2 single beds
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