Grand Fiesta Americana Chapultepec
8.5Rating
ExcellentRated by Guests
659Reviews
What to expect
Pros
- 🏨Excellent location in the city
- 🛏️Comfortable and clean rooms
- 🌆Great views of Chapultepec park and castle
- 🍽️Delicious food and breakfast options
- 🛎️Attentive and friendly staff
- 🏙️Convenient location for sightseeing and business
- 🎉Perfect for celebrations and events
- 💆♂️Relaxing spa services available
- 👨👩👧Family-friendly amenities and services
- 👍Highly recommended by many guests
Cons
- ❄️Issues with air conditioning not being functional
- 🔊Noisy environment due to location above restaurant
- 🚪Housekeeping issues with forgetting to replace towels and coffee
- 💰Charges for additional services or early check-in
- 🛎️Inconsistent service quality based on booking source
- 🍳Breakfast buffet quality could be improved
- 🧴Room amenities not replenished promptly
- 🔊Lack of soundproofing in rooms
- 🚿Issues with cleanliness in the rooms
- 🛏️Room windows not well maintained or cleaned
What this place has to offer
Things to do and ways to relaxBody scrub, Fitness center, Hot tub, Massage, On-site entertainment, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery, Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, French
Located in Chapultepec-Polanco, Grand Fiesta Americana Chapultepec is a perfect starting point from which to explore Mexico City. The property has everything you need for a comfortable stay. Service-minded staff will welcome and guide you at Grand Fiesta Americana Chapultepec. All rooms are designed and decorated to make guests feel right at home, and some rooms come with flat screen television, air conditioning, heating, wake-up service, desk. The property offers various recreational opportunities. Friendly staff, great facilities, and close proximity to all that Mexico City has to offer are three great reasons you should stay at Grand Fiesta Americana Chapultepec.
Where you'll be sleeping
35 m²
Fiesta Club King Room
1 king bed
35 m²
Fiesta Club Double Room
2 double beds
35 m²
Fiesta Club Park View Room with King Bed
1 king bed
35 m²
Fiesta Club Park View Room with 2 Double Beds
2 double beds
35 m²
Deluxe King Room with Park View
1 king bed
35 m²
Deluxe Double Room
2 double beds
35 m²
Deluxe King Room
1 king bed
35 m²
Deluxe Double Room with Park View
2 double beds
43 m²
Junior Suite King
1 king bed
32 m²
Deluxe Two Double Room
2 double beds
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