Hanoian Central Hotel & Spa
9.7Rating
ExceptionalRated by Guests
3,196Reviews
What to expect
Pros
- 🌟Incredibly helpful staff offering local knowledge and activities
- 🤝Attentive hotel staff making guests feel comfortable
- 🍽️Delicious breakfast options with a variety of choices
- 🛏️Comfortable rooms with clean and well-equipped bathrooms
- 👍Friendly and accommodating staff always greeting with a smile
- 🧖♂️Outstanding spa services offering aroma therapy
- 🎉Personalized service with attention to detail for special occasions
- 🍹Warm welcome with a refreshing drink upon early check-in
- 🍲Great location near popular eateries and attractions
- 💼Good for business travelers due to convenient location and services
Cons
- ❄️Air conditioning issues affecting room comfort
- 🕰️Delayed room change requests impacting guest experience
- 🏊♂️Lack of swimming pool despite expectations from booking platforms
- 🛋️Facilities feeling a bit outdated
- 🔊Misleading room descriptions causing disappointment
- 💸Perceived high rates not matching the value received
- 🌧️Humid weather conditions making ineffective air conditioning critical
- 📸Room sizes not matching expectations from online photos
- 🥤Lack of available fans for room cooling alternatives
- 🚶♂️Waiting times for room transfers causing inconvenience
What this place has to offer
Things to do and ways to relaxBody scrub, Body wrap, Fitness center, Foot bath, Hiking, Massage, Nightclub, Public bath, Sauna, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Dining, drinking, and snackingBreakfast [free], Grocery delivery, Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Vietnamese
Where you'll be sleeping
40 m²
Balcony Family
1 single bed and 1 king bed
25 m²
Deluxe
1 double bed or 2 single beds
30 m²
Balcony Suite
1 double bed
70 m²
Penthouse
1 double bed & 1 double bed
Family Room
1 double bed and 1 single bed
20 m²
Superior
1 king bed
Family
Villa
70 m²
Penthouse Apartment
1 king bed & 1 king bed
45 m²
Suite
1 king bed
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening -0.51% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.