Museum of Traditional Chinese Medicine (Hu Qing Yu Tang) - 3.89 km from property

Former residence of Xueyan Hu - 3.58 km from property

InterContinental Hangzhou

Name: InterContinental Hangzhou
Address: No. 2 East Jie Fang Road, Zhejiang Province, Hangzhou, Zhejiang, 310016, China
Rating: 7.921739130434782

Hangzhou, China

No. 2 East Jie Fang Road, Zhejiang Province, 310016

7.9Rating

Very GoodRated by Guests

23Reviews

What to expect

Pros

🌟Luxurious amenities and services that exceed expectations
🌺Beautiful view overlooking a charming lake
👍Helpful and friendly staff members like Mr. Grace and Mr. Niole
🛍️Convenient location with a back door connecting to an outlet for shopping
🏞️Marvellous view and fabulous building
🛏️Spacious rooms with comfortable bedding
🍽️Varied and excellent breakfast options
🏢Iconic building with a unique design
🌸Central location in a beautiful city
🥇Exceptional service from staff members like Ms. Candice and Ms. Chloe

Cons

🚫Inconsistencies with English language proficiency among staff
🚰Shower and bath area design causing water spillage
🧼Mouldy walls in the shower
🔒Long check-in process and mismatched room bookings
🧺Limited wardrobe space and dated furnishings
💤Tired and somewhat unenthusiastic staff members
🤷‍♂️Issues with bellboy service and mask enforcement
💸Payment problems and potential smoking odors in non-smoking rooms
🕰️Noisy rooms with poor soundproofing
👎Difficulties in room cleanliness and maintenance

What this place has to offer

Things to do and ways to relaxFitness center, Game room, Hot tub, Massage, Sauna, Spa, Spa/sauna, Tours

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingGrocery delivery, Kitchen, Room service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Chinese [Mandarin], Portuguese

Set in a prime location of Hangzhou, InterContinental Hangzhou puts everything the city has to offer just outside your doorstep. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one. Service-minded staff will welcome and guide you at the InterContinental Hangzhou. Television LCD/plasma screen, internet access – wireless, non smoking rooms, air conditioning, heating can be found in selected guestrooms. The hotel offers various recreational opportunities. For reliable service and professional staff, InterContinental Hangzhou caters to your needs.