![Swimming pool [outdoor]](https://cdn.evolvingmedia.se/image/https://evolving-media.s3.us-east-005.backblazeb2.com/hotel-images/batch-1726707031871/clxmrtlcrvd6i5uzn34k24xel.webp?width=1000&quality=80&format=webp&strip=true)
InterContinental Hanoi Westlake
8.8Rating
ExcellentRated by Guests
535Reviews
What to expect
Pros
- 🌟Exceptional customer service and friendly staff
- 🌅Breathtaking lake views from the rooms
- 🍳Superb breakfast buffet with a wide variety of options
- 🏊♂️Enjoyable swimming pool experience
- 🌴Resort-like feel with a peaceful and relaxing atmosphere
- 🍽️Great food quality and dining experience
- 🛏️Comfortable and clean rooms
- 🌆Convenient location close to the city center
- 🌺Lovely resort-style property with a tranquil ambiance
- 🎂Special gestures like birthday cake preparations
Cons
- 🛋️Slightly outdated facilities and amenities
- 🚗Inconvenient location from vibrant city areas
- 🛌Uncomfortable mattresses and bedding arrangements
- 🏗️In need of refurbishment to maintain quality
- 🧺Messy and irregular towel changing at the pool area
- 🚿Issues with cleanliness and odors in some areas
- 🚪Limited room options and floor availability
- 🍹Extra charges for basic amenities like beverages
- 🚨Noise disturbances and lack of soundproofing in rooms
- 💰High prices for certain services compared to value offered
What this place has to offer
Things to do and ways to relaxFitness center, Hot tub, Massage, Pool with view, Sauna, Spa, Spa/sauna, Steamroom, Tours, Yoga room
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery, Restaurant [halal], Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin], French, Korean, Vietnamese, Japanese
InterContinental Hanoi Westlake is a popular choice amongst travelers in Hanoi, whether exploring or just passing through. Both business travelers and tourists can enjoy the hotel's facilities and services. Service-minded staff will welcome and guide you at the InterContinental Hanoi Westlake. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, non smoking rooms, air conditioning, wake-up service, desk. The hotel's peaceful atmosphere extends to its recreational facilities which include fitness center, sauna, outdoor pool, massage, garden. No matter what your reasons are for visiting Hanoi, InterContinental Hanoi Westlake will make you feel instantly at home.
Where you'll be sleeping
43 m²
1 King Classic Club City View
1 king bed
43 m²
2 Twin Classic Club City View
2 single beds
43 m²
Classic Room
2 single beds or 1 double bed
43 m²
1 King Classic Club Lake View
1 king bed
43 m²
2 Twin Classic Club Lake View
2 single beds
43 m²
1 King Classic Lake View
1 king bed
43 m²
2 Twin Classic Overwater Lake View
2 single beds
60 m²
1 King Junior Suite City View
1 king bed
43 m²
1 King Classic Overwater City View
1 king bed
43 m²
1 King Classic Overwater Lake View
1 king bed
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.