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![Swimming pool [outdoor]](https://cdn.evolvingmedia.se/image/https://evolving-media.s3.us-east-005.backblazeb2.com/hotel-images/batch-1729232982929/cly3y0ewq7de9sexv6p315hxd.webp?width=1000&quality=80&format=webp&strip=true)
JW Marriott Hotel Mexico City Polanco
9.2Rating
ExceptionalRated by Guests
475Reviews
What to expect
Pros
- 🌟Excellent service and hospitality from staff members
- 🌆Great location near popular attractions and dining options
- 🏊Quality pool and fitness facilities with a nice view
- 🛏️Comfortable and clean rooms with good amenities
- 🍽️Delicious and varied food options in the hotel restaurants
- 🛎️Prompt and attentive concierge service
- 🌴Lovely neighborhood for walking and exploring
- 🎁Personalized touches like gifts for guests, especially children
- 🏨Modern and inviting hotel ambiance after recent renovations
- 👫Ideal for families with thoughtful amenities and services
Cons
- 🧹Rooms may need better attention to cleaning details
- 💰Higher rates compared to other nearby hotel options
- 🛋️Some areas of the hotel, like the executive lounge, may not meet past standards
- 🛠️Ongoing renovations in certain parts of the hotel may cause inconvenience
- 🍸Limited bar space and possibly higher pricing for beverages
- 🏋️♂️Gym facilities may be crowded and lack enough equipment during peak hours
- 🚫Limited options in the hotel for basic amenities like a gift shop
- 🎉Some guests may find the hotel more suited for business travelers than leisure seekers
- 🥘Food options in certain areas of the hotel may be hit or miss
- 🛎️Inconsistent treatment of guests in terms of lounge access and elite member benefits
What this place has to offer
Things to do and ways to relaxFitness center, Hammam, Hot tub, Massage, Pool with view, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish
The 5-star JW Marriott Hotel Mexico City offers comfort and convenience whether you're on business or holiday in Mexico City. The property offers guests a range of services and amenities designed to provide comfort and convenience. Service-minded staff will welcome and guide you at JW Marriott Hotel Mexico City. Designed for comfort, selected guestrooms offer flat screen television, air conditioning, wake-up service, desk, mini bar to ensure a restful night. The property offers various recreational opportunities. JW Marriott Hotel Mexico City combines warm hospitality with a lovely ambiance to make your stay in Mexico City unforgettable.
Where you'll be sleeping
63 m²
Terrace Suite, Executive lounge access, 1 King, Sofa bed
1 king bed
37 m²
City View double, Guest room, 2 Double, City view
2 double beds
43 m²
Junior Suite, Executive lounge access, 1 King, Sofa bed
1 king bed and 1 sofa bed
37 m²
City View King, Guest room, 1 King, City view
1 king bed
37 m²
Executive Level Room, Guest room, 1 King, High floor
1 king bed
65 m²
Executive Level Suite, Executive lounge access
1 sofa bed and 1 king bed or 1 double bed or 1 king bed
37 m²
Deluxe Double, Guest room, 2 Double
2 double beds
45 m²
Master Suite, Executive lounge access, 1 King, Sofa bed
1 sofa bed and 1 king bed
37 m²
Deluxe King, Guest room, 1 King
1 king bed
45 m²
Corner City View Suite, Suite, 1 King, City view
1 king bed
What other guests say about this hotel
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