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Mercure Catania Excelsior

Catania, Italy

Piazza Giovanni Verga 39, 95129

5.5Rating
AverageRated by Guests
19Reviews

What to expect

Pros

  • 🛌Comfortable beds for a good night's rest
  • 🍳Delicious and varied buffet-style breakfast
  • 👍Very friendly and accommodating staff
  • 🚗Convenient location with easy access to transportation
  • 👀Spacious rooms with great views of Mount Etna
  • 🍹Welcoming and well-maintained lobby and public areas
  • 💼Good for business travelers with ample workspace
  • 🍵Coffee making facilities in the room
  • 🍞Nice selection of pastries and bread at breakfast
  • 🍷Complimentary welcome drinks and perks for loyalty members

Cons

  • 🧼Outdated and worn room decor needing refurbishment
  • 🕰️Slow or non-existent response to maintenance requests
  • 🚪Issues with balcony doors not properly locking
  • 🚶Limited nearby dining options within walking distance
  • 💻Unreliable and slow WiFi connection
  • 🔑Key card system malfunctions causing inconvenience
  • 🚿Low water pressure in the shower
  • 🏨Inconsistent room cleanliness standards
  • 🌄Lack of clear views of Mount Etna as advertised
  • 🍽️Limited and overpriced room service menu options

What this place has to offer

Things to do and ways to relaxFitness center, Sauna, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, French, Italian

Mercure Catania Excelsior is perfectly located for both business and leisure guests in Catania. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. Take advantage of the hotel's free Wi-Fi in all rooms, daily housekeeping, wheelchair accessible, 24-hour front desk, facilities for disabled guests. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, carpeting, mirror, towels, closet. The hotel's peaceful atmosphere extends to its recreational facilities which include fitness center, steamroom. Convenience and comfort makes Mercure Catania Excelsior the perfect choice for your stay in Catania.

Where you'll be sleeping

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33 m²

Grand Suite

1 king bed or 2 single beds

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20 m²

Standard Double or Twin

1 single bed or 1 king bed

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Deluxe Room with Balcony image 4
Deluxe Room with Balcony image 5
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Deluxe Room with Balcony image 8
Deluxe Room with Balcony image 9
Deluxe Room with Balcony image 10
25 m²

Deluxe Room with Balcony

1 king bed or 1 single bed

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22 m²

Superior Double Balcony

1 king bed

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22 m²

Superior Twin Balcony

2 single beds

Standard Room with Inner-Facing View image 1
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18 m²

Standard Room with Inner-Facing View

1 double bed or 2 single beds

Superior Room With Balcony And View Of Mount Etna, Approx image 1
Superior Room With Balcony And View Of Mount Etna, Approx image 2
22 m²

Superior Room With Balcony And View Of Mount Etna, Approx

1 double bed or 2 single beds

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24 m²

Double double superior

Superior Twin Room with Mountain View image 1
22 m²

Superior Twin Room with Mountain View

Grand Suite with Double Bed and Balcony or Terrace image 1
33 m²

Grand Suite with Double Bed and Balcony or Terrace

What other guests say about this hotel

  • 1
Mercure Catania ExcelsiorCatania, Italy

Where you'll be staying