NH Collection Madrid Palacio de Tepa
8.8Rating
ExcellentRated by Guests
412Reviews
What to expect
Pros
- 🌟Excellent service and attention from staff
- 🏨Great location in the heart of the city
- 🍳Delicious breakfast with a wide variety of options
- 🤝Professional and friendly staff
- 🛏️Comfortable and spacious rooms
- 🌆Conveniently located near major attractions and restaurants
- 👍Prompt and efficient customer service
- 🛠️Hotel undergoing renovations without causing noise disturbance
- 🥐Good variety and quality of breakfast options
- 🛎️Immediate resolution of guest concerns by attentive staff
Cons
- 🔇Street noise can be disruptive in some rooms
- 💰High prices for certain amenities like breakfast
- 📺Outdated TVs in rooms without smart features
- 🏗️Construction noise nearby affecting sleep quality
- 🔒Security concerns with room access and surveillance
- 🚰Issues with bathroom maintenance and cleanliness
- 🍽️Limited menu options for meals
- 🌡️Inconsistent air conditioning functionality
- 🛏️Mattresses may be too soft for some guests
- 🕰️Issues with remote controls and TV batteries
What this place has to offer
Things to do and ways to relaxFitness center, Hiking, Massage, Sauna, Skiing, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, French
Ideally located in the prime touristic area of City Center, NH Collection Madrid Palacio de Tepa promises a relaxing and wonderful visit. The hotel has everything you need for a comfortable stay. Take advantage of the hotel's 24-hour room service, free Wi-Fi in all rooms, 24-hour security, wheelchair accessible, 24-hour front desk. Each guestroom is elegantly furnished and equipped with handy amenities. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including fitness center, spa, massage. NH Collection Madrid Palacio de Tepa combines warm hospitality with a lovely ambiance to make your stay in Madrid unforgettable.
Where you'll be sleeping
28 m²
Premium Room
1 king bed or 2 single beds
25 m²
Deluxe Room
1 king bed or 2 single beds
25 m²
Deluxe Room with View
1 king bed or 2 single beds
45 m²
Family Room
1 sofa bed and 1 king bed or 1 sofa bed and 1 queen bed
18 m²
Deluxe Single
1 single bed
45 m²
Junior Suite with View
1 sofa bed and 1 king bed or 1 queen bed and 1 sofa bed
35 m²
Junior Suite
2 single beds or 1 queen bed
45 m²
Junior Suite with View with Extra Bed (2 Adults + 2 Children)
1 king bed and 1 sofa bed or 1 sofa bed and 1 double bed
45 m²
Junior Suite with View with extra bed
1 king bed and 1 sofa bed or 1 sofa bed and 1 double bed
45 m²
Family Room (3 Adults)
1 king bed and 1 sofa bed or 2 single beds and 1 sofa bed
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