Exterior view
Exterior view
Exterior view
Interior view
Exterior view
Entrance
Reception
Entrance
Superior Suite
Superior Suite With 1 Double Bed And Sofa - Guestroom
Lobby
Reception
Superior Suite With 1 Double Bed And Sofa - Guestroom
Standard Room Twin Beds
Standard Room 1 Double Bed
Standard Room 1 Double Bed - Guestroom
Family Room (2 Adults + 2 Children)
Family Room (2 Adults + 2 Children)
Twin
Superior - Guestroom
Standard
Meeting room / ballrooms
Meeting room / ballrooms
Meeting room / ballrooms
Fitness center
Double
Fitness center
Standard
Superior
Meeting room / ballrooms
Restaurant
Facilities
Restaurant
Facilities
Recreational facilities
Restaurant
Kids areas
Restaurant
Facilities
Food and beverages
Facilities
Facilities
Facilities
Facilities
Facilities
Kids areas
Bathroom
null
Facilities
Facilities
null
null
null
null
Food and beverages
Bar/lounge
Facilities
Banquet hall
Facilities
Facilities
Recreational facilities
Restaurant
Restaurant
Bar/lounge
Cleanliness measures
Facilities
Restaurant
Cleanliness measures
Facilities

Novotel Hamburg City Alster

Hamburg, Germany

8.2Rating
ExcellentRated by Guests
5,102Reviews

What to expect

Pros

  • 👨‍👩‍👧‍👦Family-friendly accommodations
  • 🍳Excellent breakfast options
  • 🚇Convenient location near subway stations
  • 💼Good for business travelers
  • 🧖‍♂️Comfortable sauna facilities
  • 🛏️Spacious and modern rooms
  • 🚗Ample parking space available
  • 🙋‍♂️Friendly and helpful staff
  • 🛠️Quick and efficient check-in process
  • 🥞Variety and quality of breakfast offerings

Cons

  • 💸Expensive optional breakfast
  • 🥐Breakfast can get crowded
  • 🔇Lack of sound isolation in rooms
  • 🛌Inconsistent bed comfort levels
  • 🚪Issues with room amenities like AC or locks
  • 🥩Unlabeled food items at breakfast
  • 👎Some unfriendly or rude staff encounters
  • 🕵️‍♂️Staff language communication challenges
  • 🧼Room cleanliness could be improved
  • 🎮Limited entertainment options in the lobby

What this place has to offer

Things to do and ways to relaxFitness center, Game room, Hammam, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesContactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German

Novotel Hamburg City Alster is perfectly located for both business and leisure guests in Hamburg. The hotel has everything you need for a comfortable stay. Take advantage of the hotel's free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, luggage storage, room service. Each guestroom is elegantly furnished and equipped with handy amenities. Entertain the hotel's recreational facilities, including fitness center, sauna, steamroom. For reliable service and professional staff, Novotel Hamburg City Alster caters to your needs.

Where you'll be sleeping

Superior image 1
Superior image 2
Superior image 3
Superior image 4
Superior image 5
Superior image 6
Superior image 7
Superior image 8
Superior image 9
Superior image 10
Superior image 11
Superior image 12
Superior image 13
Superior image 14
Superior image 15
Superior image 16
Superior image 17
25 m²

Superior

1 sofa bed and 1 king bed

Standard image 1
Standard image 2
Standard image 3
Standard image 4
Standard image 5
Standard image 6
Standard image 7
Standard image 8
Standard image 9
Standard image 10
Standard image 11
Standard image 12
Standard image 13
Standard image 14
Standard image 15
Standard image 16
Standard image 17
Standard image 18
30 m²

Standard

1 sofa bed and 1 double bed

Standard Room 1 Double Bed image 1
Standard Room 1 Double Bed image 2
Standard Room 1 Double Bed image 3
Standard Room 1 Double Bed image 4
Standard Room 1 Double Bed image 5
Standard Room 1 Double Bed image 6
Standard Room 1 Double Bed image 7
Standard Room 1 Double Bed image 8
Standard Room 1 Double Bed image 9
Standard Room 1 Double Bed image 10
Standard Room 1 Double Bed image 11
Standard Room 1 Double Bed image 12
Standard Room 1 Double Bed image 13
Standard Room 1 Double Bed image 14
Standard Room 1 Double Bed image 15
Standard Room 1 Double Bed image 16
25 m²

Standard Room 1 Double Bed

1 king bed

Standard Room Twin Beds image 1
Standard Room Twin Beds image 2
Standard Room Twin Beds image 3
Standard Room Twin Beds image 4
Standard Room Twin Beds image 5
Standard Room Twin Beds image 6
Standard Room Twin Beds image 7
Standard Room Twin Beds image 8
Standard Room Twin Beds image 9
Standard Room Twin Beds image 10
30 m²

Standard Room Twin Beds

2 single beds

Standard image 1
Standard image 2
Standard image 3
Standard image 4
Standard image 5
Standard image 6
Standard image 7
Standard image 8

Standard

Superior Suite With 1 Double Bed And Sofa image 1
Superior Suite With 1 Double Bed And Sofa image 2
Superior Suite With 1 Double Bed And Sofa image 3
Superior Suite With 1 Double Bed And Sofa image 4
Superior Suite With 1 Double Bed And Sofa image 5
Superior Suite With 1 Double Bed And Sofa image 6
Superior Suite With 1 Double Bed And Sofa image 7

Superior Suite With 1 Double Bed And Sofa

1 double bed

Family Room (2 Adults + 2 Children) image 1
Family Room (2 Adults + 2 Children) image 2
Family Room (2 Adults + 2 Children) image 3
Family Room (2 Adults + 2 Children) image 4
Family Room (2 Adults + 2 Children) image 5
Family Room (2 Adults + 2 Children) image 6

Family Room (2 Adults + 2 Children)

Standard image 1
Standard image 2
Standard image 3
Standard image 4
Standard image 5
Standard image 6

Standard

Triple image 1
Triple image 2
Triple image 3
Triple image 4
Triple image 5
Triple image 6

Triple

Double image 1
Double image 2
Double image 3
Double image 4
Double image 5
Double image 6

Double

What other guests say about this hotel

Who should stay here

We've analyzed the reviews to find out what different types of travellers think about this hotel.

When to stay here

We've analyzed the reviews to find out what months are best to stay here.

Where you'll be staying