Exterior view
Entrance
Lobby
Entrance
Lobby
Lobby
Meeting room / ballrooms
Fitness center
Fitness center
Family Apartment with 1 queen bed and 1 sofa bed for children - Guestroom
Superior Apartment with Twin Beds - Guestroom
Meeting room / ballrooms
Meeting room / ballrooms
Business center
Meeting room / ballrooms
Meeting room / ballrooms
Meeting room / ballrooms
Family Apartment with 1 queen bed and 1 sofa bed for children - Guestroom
Fitness center
Superior Apartment with a king-size bed - Guestroom
Guestroom
Facilities
Facilities
Facilities
Facilities
Restaurant
Facilities
Facilities
Facilities
Banquet hall
Facilities
Restaurant
Facilities
Restaurant
Restaurant
Facilities
Facilities
Facilities
Bar/lounge
Facilities
Facilities
Facilities
Bar
Bathroom
Bathroom
Bar
Bathroom
Food and beverages
Bathroom
Facilities
Facilities
Facilities
Bathroom
Banquet hall
Bathroom
Bar/lounge
Food and beverages
Recreational facilities
Bathroom
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Bar
Restaurant
Restaurant
Food and beverages
Food and beverages
Food and beverages
Cleanliness measures
Bathroom
Cleanliness measures
Facilities
Banquet hall
Restaurant
Facilities
Kid’s club
Sauna
Banquet hall

Novotel Sorocaba

9.3Rating
ExceptionalRated by Guests
233Reviews

What to expect

Pros

  • 🍽️Excellent restaurant service and quality of meals
  • 🛌Comfortable and spacious rooms
  • 👨‍🍳Friendly and attentive staff, especially like Alan and Felipe
  • 🏨Great hotel location with easy access
  • Delicious breakfast with many varieties
  • 🎵Pleasant atmosphere with live music and good ambiance
  • 🥂Great drinks and dinner options available
  • 🌟Impeccable service and attention to detail
  • 🍹Excellent bar service with personalized drinks
  • 🎉Celebratory and welcoming environment for special occasions

Cons

  • 🧺Pillows could be improved for better comfort
  • 🕰️Crowded cafe during peak times
  • 💰Additional charges for services like leaving items in rooms
  • 🛁Inconsistent cleanliness in some rooms
  • 🍴Variety of menu items decreasing over time
  • 🔊Noise from air conditioning units
  • 🧾Unresolved issues with missing items and lack of explanations
  • 🍲Limited food options for specific dietary requirements
  • 🏢Shared lobby area with another hotel can lead to confusion
  • 👥Slow check-in process at times

What this place has to offer

Things to do and ways to relaxFitness center, Game room, On-site entertainment, Sauna, Spa, Spa/sauna, Steamroom
Services and conveniencesContactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery, Kitchen, Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, Portuguese

Where you'll be sleeping

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26 m²

Family Apartment

1 sofa bed and 1 queen bed

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25 m²

Superior Room with Double Bed

1 double bed

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Superior Apartment

1 queen bed or 1 double bed

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25 m²

Executive Apartment, 1 Queen Bed

1 double bed

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26 m²

Executive Apartment with king bed

1 king bed

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25 m²

Superior Apartment with Twin Beds

2 single beds & 2 single beds

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Superior Apartment with a king-size bed

1 king bed

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25 m²

Apartment - Disability Access

1 queen bed

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Family Apartment with 1 queen bed and 1 sofa bed for children

1 sofa bed and 1 double bed

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50 m²

Superior Suite with One King Bed and One Sofa

1 king bed and 1 sofa bed

What other guests say about this hotel

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Where you'll be staying