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9.3Rating
ExceptionalRated by Guests
233Reviews
What to expect
Pros
- 🍽️Excellent restaurant service and quality of meals
- 🛌Comfortable and spacious rooms
- 👨🍳Friendly and attentive staff, especially like Alan and Felipe
- 🏨Great hotel location with easy access
- ☕Delicious breakfast with many varieties
- 🎵Pleasant atmosphere with live music and good ambiance
- 🥂Great drinks and dinner options available
- 🌟Impeccable service and attention to detail
- 🍹Excellent bar service with personalized drinks
- 🎉Celebratory and welcoming environment for special occasions
Cons
- 🧺Pillows could be improved for better comfort
- 🕰️Crowded cafe during peak times
- 💰Additional charges for services like leaving items in rooms
- 🛁Inconsistent cleanliness in some rooms
- 🍴Variety of menu items decreasing over time
- 🔊Noise from air conditioning units
- 🧾Unresolved issues with missing items and lack of explanations
- 🍲Limited food options for specific dietary requirements
- 🏢Shared lobby area with another hotel can lead to confusion
- 👥Slow check-in process at times
What this place has to offer
Things to do and ways to relaxFitness center, Game room, On-site entertainment, Sauna, Spa, Spa/sauna, Steamroom
Services and conveniencesContactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery, Kitchen, Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, Portuguese
Where you'll be sleeping














26 m²
Family Apartment
1 sofa bed and 1 queen bed














25 m²
Superior Room with Double Bed
1 double bed

















Superior Apartment
1 queen bed or 1 double bed













25 m²
Executive Apartment, 1 Queen Bed
1 double bed










26 m²
Executive Apartment with king bed
1 king bed








25 m²
Superior Apartment with Twin Beds
2 single beds & 2 single beds











Superior Apartment with a king-size bed
1 king bed




25 m²
Apartment - Disability Access
1 queen bed








Family Apartment with 1 queen bed and 1 sofa bed for children
1 sofa bed and 1 double bed



50 m²
Superior Suite with One King Bed and One Sofa
1 king bed and 1 sofa bed
What other guests say about this hotel
Is this hotel improving or worsening?
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