Pan Pacific Hanoi
8.7Rating
ExcellentRated by Guests
3,138Reviews
What to expect
Pros
- 🌟Professional and friendly staff providing excellent service
- 🍹Great selection of drinks and cocktails at the bar
- 🏨Well-facilitated 5-star hotel with spacious rooms and beautiful views
- 🤝Outstanding service and attention to detail by staff members
- 🏊♂️Nice swimming pool and jacuzzi facilities
- 🍽️Good variety of food options at the hotel's restaurant
- 🛏️Comfortable and clean rooms ensuring a relaxing stay
- 🌅Stunning views of Hanoi and West Lake from the hotel
- 🎉Special gestures and gifts provided by staff for memorable experiences
- 👍Efficient problem-solving and quick response from staff in unexpected situations
Cons
- 🚫Disappointment due to seafood menu unavailability at a reserved restaurant
- ⏳Occasional delays in food service despite delicious offerings
- 🏢Some areas of the hotel show signs of aging and could use renovation
- 💡Electricity issues experienced in rooms leading to inconveniences
- 💔Unavailability of expected menu items affecting dining experience
- 💸High pricing for certain services or amenities provided by the hotel
- 🌧️Weather conditions may impact outdoor experiences at the hotel
What this place has to offer
Things to do and ways to relaxBody scrub, Fitness center, Foot bath, Massage, Pool with view, Sauna, Spa, Spa/sauna, Steamroom, Tours, Yoga room
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingGrocery delivery, Kitchen, Room service [24-hour], Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Chinese [Mandarin], French, Korean, Vietnamese, Japanese, Malay
Pan Pacific Hanoi is conveniently located in the popular Tay Ho District area. The hotel has everything you need for a comfortable stay. 24-hour room service, free Wi-Fi in all rooms, daily housekeeping, 24-hour security, taxi service are just some of the facilities on offer. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, slippers, separate living room, internet access – wireless (complimentary), air conditioning. Take a break from a long day and make use of fitness center, sauna, indoor pool, spa, massage. For reliable service and professional staff, Pan Pacific Hanoi caters to your needs.
Where you'll be sleeping
35 m²
Pacific Club
2 single beds or 1 king bed
35 m²
Premier Room
1 king bed or 2 single beds
40 m²
Studio Suite
1 king bed
35 m²
Deluxe Twin Room
2 single beds
35 m²
Deluxe King Room
1 king bed
40 m²
Studio Balcony Suite
1 king bed
35 m²
Deluxe Lake View King Room
1 king bed
60 m²
One Bedroom Executive Suite
1 king bed
35 m²
Deluxe Lake View Twin Room
2 single beds
Two-Bedroom Executive Serviced Suite
2 single beds & 1 king bed
35 m²
Pacific Club Room
2 single beds or 1 king bed
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