Park Plaza London Waterloo
8.2Rating
ExcellentRated by Guests
7,662Reviews
What to expect
Pros
- 🌟Excellent customer service from staff like Aaliyah and Abegail
- 🍽️Lovely breakfast options with non-dairy alternatives
- 🌃Perfect location for exploring London without the hustle and bustle
- 🏊Indoor pool and spa facilities for relaxation
- 🤝Personalized service and helpful concierge assistance
- 🔧Well-equipped rooms with modern amenities and stunning views
- 🍸Delicious cocktails and dining experience at the hotel's restaurant
- 👨👩👧👦Family-friendly amenities and spacious rooms
- 💼Ideal for business travelers with meeting rooms and efficient facilities
- 🏊♂️Great experience at the hotel's pool with helpful staff like Ahmed
Cons
- 🛏️Rooms could use better lighting and decor maintenance
- 🧼Inconsistent housekeeping service and room cleanliness
- 🚪Lack of bathroom privacy due to missing doors or design flaws
- 🔌Issues with room amenities like non-fitting hairdryers or low water pressure
- 🏊♀️Spa area shortcomings such as inadequately heated pool and outdated facilities
- 💡Dim lighting in some areas of the hotel affecting ambiance
- 🌬️Inconsistent air conditioning or ventilation in rooms
- 🍽️Mixed reviews on restaurant and breakfast service quality
- 🔑Issues with digital key access and room locks functionality
- 🍸Some guests found the bar or restaurant service inadequate
What this place has to offer
Things to do and ways to relaxFitness center, Sauna, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, French, Portuguese, Italian
Park Plaza London Waterloo is a popular choice amongst travelers in London, whether exploring or just passing through. The hotel has everything you need for a comfortable stay. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service are there for guest's enjoyment. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like television LCD/plasma screen, humidifier, slippers, internet access – wireless (complimentary), air conditioning. Take a break from a long day and make use of fitness center, indoor pool, spa, massage. Friendly staff, great facilities and close proximity to all that London has to offer are three great reasons you should stay at Park Plaza London Waterloo.
Where you'll be sleeping
17 m²
Superior Double
1 double bed
17 m²
Superior King Room
2 single beds or 1 double bed
17 m²
Superior Twin
2 single beds
25 m²
Executive Studio King
1 king bed and 1 sofa bed
24 m²
Studio King
1 sofa bed and 2 single beds or 1 double bed and 1 sofa bed
24 m²
Studio Twin Room
1 super king bed and 1 sofa bed
25 m²
Executive Studio Twin
1 sofa bed and 2 single beds
50 m²
One Bedroom Suite
1 sofa bed and 1 king bed
20 m²
Executive Double Room
1 double bed
24 m²
Executive King Studio (3 Adults)
1 sofa bed and 1 queen bed
What other guests say about this hotel
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