Polana Serena Hotel
8.4Rating
ExcellentRated by Guests
786Reviews
What to expect
Pros
- 🌟Luxurious colonial-era architecture
- 🌊Stunning ocean views
- 🍽️Delicious buffet and dining options
- 🎉Friendly and attentive staff
- 🏊Well-maintained pools and spa facilities
- 🌴Beautiful gardens and outdoor seating areas
- 🍸Great bar service and drinks selection
- 🥇Excellent breakfast options
- 💼Convenient location for business travelers
- 🏰Historic and elegant ambiance
Cons
- 🧹Rooms in need of better cleaning
- 🍽️Inconsistent room service experience
- 🛎️Poor communication with staff
- 🏊♂️Maintenance issues in the pool area
- ☕Limited coffee and tea supplies in rooms
- 🍲Room service food quality could be improved
- 🦟Mosquitoes in rooms
- 📶Inconsistent Wi-Fi connectivity
- 🚪Lack of porter services in certain areas
- 🔊Noise disturbances during events or celebrations
What this place has to offer
Things to do and ways to relaxFitness center, Hot tub, Massage, Sauna, Spa, Spa/sauna, Steamroom, Tennis court
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Room service [24-hour], Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, French, Portuguese
Polana Serena Hotel is perfectly located for both business and leisure guests in Maputo. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. All the necessary facilities, including 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, express check-in/check-out, luggage storage, are at hand. Each guestroom is elegantly furnished and equipped with handy amenities. Take a break from a long day and make use of fitness center, sauna, outdoor pool, indoor pool, spa. For reliable service and professional staff, Polana Serena Hotel caters to your needs.
Where you'll be sleeping
26 m²
Deluxe Room
2 single beds or 1 king bed
27 m²
Standard Room
1 single bed and 1 double bed
28 m²
Executive Room
1 king bed and 2 single beds
19 m²
Studio Room
1 double bed
Double Double Deluxe
19 m²
Studio with Single Bed
1 single bed
20 m²
Prime Room
1 queen bed or 2 single beds
Single Deluxe Sea View
Single Executive
1 single bed
Executive Suite
1 double bed
What other guests say about this hotel
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