Serene Boutique Hotel & Spa
9.3Rating
ExceptionalRated by Guests
1,860Reviews
What to expect
Pros
- 🌟Friendly and helpful staff, providing excellent customer service
- 🍳Delicious and varied breakfast options, including made-to-order dishes
- 🚿Clean and comfortable rooms with modern amenities
- 🌍Convenient central location in the heart of the Old Quarter
- 🧖♂️Good spa treatments available at reasonable prices
- 🍹Lovely afternoon tea and Vietnamese sweets provided
- 🎉Warm and welcoming atmosphere, making guests feel at home
- 💼Helpful in arranging tours, transportation, and other services
- 🛏️Comfortable beds and spacious rooms for a relaxing stay
- 🍇Daily provision of fresh fruits in the rooms adds a nice touch
Cons
- 🛎️Limited dinner options available at the hotel's restaurant
- 🚪Basic room amenities, some rooms may feel dated
- 🚿Issues with hot water supply reported in some rooms
- 🍽️Limited breakfast options for vegetarians or specific dietary requirements
- 🧴Lack of toiletries provided, except for basic essentials
- 🏗️Construction noise from neighboring buildings may be disruptive
- 💤Some rooms may lack proper soundproofing and noise insulation
- 💸Additional fees for card payments without prior notice can be inconvenient
- 🍞Limited menu options for breakfast may not cater to all preferences
- 🗺️Rooms facing busy streets may experience noise disturbances
What this place has to offer
Things to do and ways to relaxGolf course [on-site], Hiking, Massage, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin], Vietnamese
The 4-star Serene Boutique Hotel & Spa offers comfort and convenience whether you're on business or holiday in Hanoi. The property features a wide range of facilities to make your stay a pleasant experience. Free Wi-Fi in all rooms, 24-hour room service, 24-hour security, fireplace, private check in/check out are just some of the facilities on offer. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as flat screen television, additional bathroom, bathroom phone, carpeting, clothes rack. The property offers various recreational opportunities. Discover all Hanoi has to offer by making Serene Boutique Hotel & Spa your base.
Where you'll be sleeping
35 m²
Serene King Suite
1 double bed
32 m²
Family Room
1 single bed and 1 double bed
23 m²
Executive Rooms
1 double bed
18 m²
Superior Double Room with No Window
1 double bed
28 m²
Deluxe Double Room
1 queen bed or 2 single beds
18 m²
Superior Twin Room with Breakfast
2 single beds
25 m²
Deluxe Room
1 queen bed or 2 single beds
35 m²
Honeymoon Room
1 double bed
Royal Suite
1 king bed & 1 king bed
20 m²
Superior Twin Room
2 single beds
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