Exterior view
Exterior view
View
Exterior view
Family Suite
Entrance
Family Suite
Entrance
Entrance
Entrance
Entrance
Superior Twin Room - Balcony/terrace
Superior Double Room
Fitness center
Business center
Fitness center
Fitness center
Fitness center
Fitness center
Fitness center
Fitness center
Food and beverages
Spa
Food and beverages
Facilities
Spa
Shower
Spa
Facilities
Spa
Bathroom
Bathroom
Shower
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Spa
Restaurant
Balcony/terrace
Bar/lounge
Garden
Restaurant
Garden
Restaurant
Steamroom
Food and beverages
Facilities
Food and beverages

Shah Palace Hotel

Baku, Azerbaijan

Qosha Qala Street 47, AZ1000

7.6Rating
Very GoodRated by Guests
470Reviews

What to expect

Pros

  • 🌟Free room upgrade provided
  • 🥐Amazing breakfast options
  • 👍Friendly and helpful staff
  • 🏨Great location in the city
  • 🍲Wide spread options for breakfast
  • 🛏️Comfortable rooms
  • 🤝Courteous and hospitable staff
  • 🍉Welcome fruits upon check-in
  • 🌆Ideal location for sightseeing
  • 🛁Prompt resolution of maintenance issues

Cons

  • 🔌Lack of charging points near the bed
  • 💸High price compared to service quality
  • 👎Old furniture and amenities needing renovation
  • 🛋️Small rooms and smelly bath area
  • 🚿Bathroom malfunctions requiring immediate fixes
  • 📺Dispute over TV charges and poor customer service
  • 🔊Noisy rooms located near the restaurant
  • 🛑Unprofessional staff behavior and unmet promises
  • 👥Inconsistency in staff friendliness and service quality
  • 🍳Need for improvement in breakfast quality and variety

What this place has to offer

Things to do and ways to relaxFitness center, Foot bath, Game room, Hammam, Hiking, Hot tub, Massage, On-site entertainment, Pub crawl, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Turkish, Russian

Where you'll be sleeping

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100 m²

Presidential Suite

1 king bed & 1 king bed or 1 king bed and 1 sofa bed or 1 queen bed

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38 m²

Junior Suite

1 double bed or 1 king bed & 1 queen bed or 1 double bed and 1 sofa bed or 1 king bed

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26 m²

Superior Room

1 double bed or 2 single beds

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36 m²

Superior Twin Room

1 single bed

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36 m²

Deluxe Twin Room

2 single beds

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36 m²

Deluxe Double Room

1 double bed

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51 m²

Family Suite

1 queen bed or 1 king bed & 1 queen bed or 1 king bed

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28 m²

Superior Double Room

1 double bed

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Deluxe

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22 m²

Standard Twin Room Annex Building

2 single beds

What other guests say about this hotel

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Where you'll be staying