Sheraton Hanoi Hotel
8.6Rating
ExcellentRated by Guests
2,081Reviews
What to expect
Pros
- 🌟High-quality service and attentive staff
- 🍴Delicious and varied food options for breakfast and dining
- 🏊♂️Excellent recreational facilities like gym, pool, spa, and massage services
- 🏞️Beautiful views of West Lake and city from rooms
- 🍸Variety of culinary options in on-site restaurants and bars
- 🛏️Comfortable and luxurious beds in spacious rooms
- 🧖♂️Relaxing amenities like sauna and spa services
- 🏢Quiet and tranquil atmosphere ideal for relaxation
- 👫Friendly and engaging staff providing 5-star service
- 🤝Great for loyalty program recognition and perks
Cons
- 🚧Surrounding construction and messy environment
- 📍Location distant from the Old Quarter and major attractions
- 💸Extra charges for breakfast and limited lounge access for elite members
- 👴🏼Limited English fluency among front desk staff
- 👻Old fixtures in some rooms may give a haunted feeling
- 🍜Protein choices in meals could be improved for gym enthusiasts
- 🌪️Air pollution and chaotic surroundings outside the hotel
- 🚖Need to rely on taxis for transportation to downtown and sights
- 💼Not the best choice for business travelers due to location
- 🛠️Potential inconveniences due to ongoing construction in the area
What this place has to offer
Things to do and ways to relaxBilliards, Fitness center, Hot tub, Massage, Nightclub, On-site entertainment, Sauna, Spa, Spa/sauna, Steamroom, Tennis court, Tours, Yoga room
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin], Dutch, Korean, Vietnamese, Japanese
Sheraton Hanoi Hotel is perfectly located for both business and leisure guests in Hanoi. Both business travelers and tourists can enjoy the hotel's facilities and services. 24-hour room service, wheelchair accessible, 24-hour security, daily housekeeping, gift/souvenir shop are on the list of things guests can enjoy. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, mirror, separate living room, internet access – wireless, internet access – wireless (complimentary). Take a break from a long day and make use of yoga room, hot tub, fitness center, sauna, outdoor pool. A welcoming atmosphere and excellent service are what you can expect during your stay at Sheraton Hanoi Hotel.
Where you'll be sleeping
37 m²
Sheraton Club King, Club level, Guest room, 1 King
1 king bed
126 m²
Presidential Suite, Club level, Suite, 1 King
1 king bed & 1 sofa bed
176 m²
Imperial Suite, Club level, Suite, 1 King
1 king bed & 1 sofa bed
37 m²
Sheraton Club Twin, Club lounge access, Guest room
2 single beds
67 m²
Executive Suite, Club level, 1 Bedroom Executive Suite
1 king bed & 1 sofa bed
112 m²
Ambassador Suite, Club level, 1 Bedroom Suite, 1 King
1 king bed & 1 sofa bed
37 m²
Grand Deluxe King, Guest room, 1 King, High floor
1 king bed
37 m²
Deluxe Room
1 king bed or 2 single beds
67 m²
Executive Suite
1 king bed
37 m²
Deluxe Twin, Guest room, 2 Twin/Single Bed(s)
2 single beds
What other guests say about this hotel
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