Somerset Emerald City Suzhou
9.0Rating
ExceptionalRated by Guests
17Reviews
What to expect
Pros
- 🏨Good location with easy access to transportation and shopping areas
- 🍳Variety of breakfast options including Chinese food
- 🛏️Comfortable beds and well-equipped rooms
- 🏬Modern shopping mall nearby
- 👩💼Friendly and helpful staff
- 💼Suitable for business trips and long stays
- 🍴Good facilities and amenities for guests
- 🏙️Convenient location with nearby restaurants and shops
- 🌟Excellent value for money
- 🌄Enjoyable experience with upgraded rooms
Cons
- 🗣️Some staff have difficulty speaking English
- 👎Language barrier with receptionists
- 🏢Hotel a bit far from tourist attractions
- 🚶♂️Long walk to the metro station
- 🧼Difficulty finding the actual location of the hotel
- 🗺️Confusing way back to the hotel after 10pm
- 🙊Limited English communication with staff
- 🔄Inaccessible balcony despite being advertised
- 🍂Some rooms may have a slight odor or lack fresh air
- 🚗Taxi needed for organizing visits and transportation
What this place has to offer
Things to do and ways to relaxFitness center
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin], Japanese
Ideally located in the prime touristic area of Suzhou New District, Somerset Emerald City Suzhou promises a relaxing and wonderful visit. Both business travelers and tourists can enjoy the hotel's facilities and services. All the necessary facilities, including 24-hour room service, free Wi-Fi in all rooms, casino, 24-hour front desk, facilities for disabled guests, are at hand. Designed for comfort, selected guestrooms offer television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning to ensure a restful night. Enjoy the hotel's recreational facilities, including fitness center, before retiring to your room for a well-deserved rest. Somerset Emerald City Suzhou combines warm hospitality with a lovely ambiance to make your stay in Suzhou unforgettable.
Where you'll be sleeping
76 m²
One Bedroom Premier Suite
1 king bed
128 m²
Two-Bedroom Deluxe Executive Apartment
1 single bed & 1 queen bed
128 m²
Deluxe Executive Apartment Suite - 2-Room
1 single bed and 1 queen bed
128 m²
Two Bedroom Premier Suite
1 king bed & 1 single bed
40 m²
Studio Premier Suite
1 queen bed
108 m²
Two-Bedroom Executive Apartment
1 double bed & 1 queen bed
108 m²
Executive Apartment Suite - 2-Room
1 double bed and 1 queen bed
108 m²
Two Bedroom Executive Suite
1 single bed
76 m²
One-Bedroom Deluxe Executive Twin Apartment
2 single beds
40 m²
Studio Premier
1 double bed