The Alts Hotel Palembang
9.4Rating
ExceptionalRated by Guests
450Reviews
What to expect
Pros
- 🌟Consistently high ratings and positive reviews
- 🏊Esthetic swimming pool area
- 🍽️Good restaurant with tasty food
- 👨👩👧👦Family-friendly atmosphere and facilities
- 🌅Beautiful and relaxing views
- 🚗Strategic and convenient location
- 🛏️Comfortable rooms with pleasant amenities
- 🌞Great for relaxation and unwinding
- 🥇Top-notch customer service and friendly staff
- 💪Well-equipped gym facilities for fitness enthusiasts
Cons
- 🔊Noisy air conditioning units in some rooms
- 🍳Limited breakfast menu options
- 🧼Cleaning standards need improvement
- 🚗Challenges with parking availability
- 🛎️Slow response to customer complaints
- 🍴Restrictions on borrowing utensils from the hotel
- 📶Slow or lackluster response to requests or issues
- 🧤Lack of hand towels in some rooms
- 💰Extra charges for requests and services
- 👂Poor soundproofing between rooms
What this place has to offer
Things to do and ways to relaxBody scrub, Fitness center, Foot bath, Golf course [on-site], Hot tub, Massage, Nightclub, On-site entertainment, Sauna, Spa, Spa/sauna, Steamroom, Yoga room
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRestaurant [halal], Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Indonesian, Malay
[Hotelname] is perfectly located for both business and leisure guests in Palembang. The property features a wide range of facilities to make your stay a pleasant experience. 24-hour room service, free Wi-Fi in all rooms, facilities for disabled guests, Wi-Fi in public areas, valet parking are on the list of things guests can enjoy. Designed for comfort, selected guestrooms offer television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning to ensure a restful night. The hotel's peaceful atmosphere extends to its recreational facilities which include fitness center, sauna, outdoor pool, spa, massage. A welcoming atmosphere and excellent service are what you can expect during your stay at [Hotelname].
Where you'll be sleeping
124 m²
President Suite
1 king bed or 1 sofa bed & 1 king bed
31 m²
Deluxe Premiere
1 queen bed
29 m²
Deluxe Double
1 queen bed
54 m²
Junior Suite
1 king bed & 1 sofa bed
36 m²
Deluxe Cabana
1 double bed
24 m²
Superior Double
1 double bed
24 m²
Superior Twin
2 single beds
36 m²
Deluxe Cabana Room with Balcony
1 queen bed
31 m²
Deluxe Premier Room
1 queen bed
29 m²
Deluxe Room
2 single beds or 1 super king bed or 1 king bed
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.