The Ritz-Carlton, Nanjing
9.4Rating
ExceptionalRated by Guests
46Reviews
What to expect
Pros
- 🌟Exceptional service and attentiveness from staff members
- 🍽️Delicious and diverse food options, including authentic local cuisine
- 🏨Luxurious and modern room designs with stunning city views
- 👨👩👧👦Great for family stays, with friendly and accommodating staff
- 🍹Beautiful and well-equipped executive lounge for relaxation and dining
- 📚In-room book collection offering cultural insights and entertainment
- 🏊Heated pool with a fantastic view of the city skyline
- 🎉Ideal place for special celebrations and anniversaries
- 💼Convenient location for business travelers with upscale amenities
- 🛎️Efficient concierge service for personalized travel itineraries
Cons
- 🔒Check-in process can be slow and bureaucratic
- 🍵Inconsistent quality of afternoon tea and snacks
- 🗣️Language barriers with English proficiency of some staff
- 🚪Confusing layout or atmosphere in certain areas of the hotel
- 💧Lack of immediate response to guest requests or incidents
- 🍷Limited availability or variety of drinks in the lounge
- 🛏️Room cleanliness and maintenance could be improved
- 🛠️Issues with check-out procedures or efficiency
- 🚗Limited parking options or challenges with parking facilities
- 🔊Noise disturbances or disruptions during certain times of the day
What this place has to offer
Things to do and ways to relaxFitness center, Hot tub, Massage, Sauna, Spa, Spa/sauna, Steamroom, Tours, Yoga room
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin], Chinese [Cantonese], Japanese
Where you'll be sleeping
130 m²
Club Executive Suite - Breakfast only served at Club Lounge
1 king bed
130 m²
Club Panorama Suite
1 king bed
50 m²
Club Deluxe Twin
2 single beds
50 m²
Club Deluxe King Mountain View
1 king bed
50 m²
Club Deluxe King Lakeview
1 king bed
50 m²
Club Deluxe Twin Lakeview
2 single beds
130 m²
Executive Suite City View
1 king bed
130 m²
Club Suite
1 king bed
50 m²
Club Deluxe Twin Mountain View
2 double beds
65 m²
Club Premier King
1 king bed
What other guests say about this hotel
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