The Ritz-Carlton, New Orleans
8.7Rating
ExcellentRated by Guests
3,812Reviews
What to expect
Pros
- 🌟Great location near the French Quarter
- 🛏️Comfortable beds for a good night's sleep
- 🍽️Delicious food in the restaurant and bar
- 🎺World-class jazz performances at the bar
- 🌺Beautiful decor and ambiance throughout the hotel
- 💆Impeccable spa and workout facilities
- 🎉Friendly and attentive staff providing excellent service
- 🍩Daily beignets and other treats provided to guests
- 🍾Luxurious Club Lounge experience with great amenities
- 🎶Live jazz music performances at the hotel bar
Cons
- 🔒Issues with room maintenance and cleanliness
- 🔊Noise disturbances in certain rooms
- 💰High prices for in-room amenities
- 👎Inconsistent service quality across different staff members
- 🚪Confusing layout with multiple elevators to access rooms
- 🍸Slow or unreliable room service and valet service
- 🍰Disappointing food quality and service during special events
- 🕰️Long wait times for services like valet and room requests
- 🎂Failure to fulfill special requests or celebrations as expected
- 💔Lack of attention to detail and personalized service for guests
What this place has to offer
Things to do and ways to relaxBody scrub, Fitness center, Golf course [on-site], Hot tub, Massage, On-site entertainment, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish, Hindi, French, Russian, Vietnamese
Located in Central Business District, The Ritz-Carlton, New Orleans is a perfect starting point from which to explore New Orleans (LA). Both business travelers and tourists can enjoy the property's facilities and services. Service-minded staff will welcome and guide you at The Ritz-Carlton, New Orleans. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as air conditioning, heating, desk, mini bar, alarm clock. The property offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at The Ritz-Carlton, New Orleans.
Where you'll be sleeping
37 m²
Club Level King Room, Club level, Guest room, 1 King
2 single beds
65 m²
Club Executive Suite, Club lounge access, 1 King, Sofa bed
1 king bed and 1 sofa bed
33 m²
Deluxe King, Guest room, 1 King
1 king bed
35 m²
Deluxe Double-Double Room, Guest room, 2 Double
1 king bed
65 m²
Executive Suite, 1 Bedroom Executive Suite, 1 King, Sofa bed
1 king bed and 1 sofa bed
33 m²
Courtyard view, Guest room, 1 King, Courtyard view
2 single beds
35 m²
City View Double-Double, Guest room, 2 Double, City view
2 double beds
33 m²
City View King, Guest room, 1 King, City view, High floor
1 king bed
Club Level Double-Double, Club level, Guest room, 2 Double
2 double beds
60 m²
Studio Suite, 1 Bedroom Smaller Suite, 2 Queen, Sofa bed
2 double beds
What other guests say about this hotel
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