The Surrey
What to expect
Pros
- 🌟Fantastic location for sightseeing and shopping
- 🥂Complimentary champagne upon arrival
- 🎷Live jazz entertainment in the evenings
- 🎁Personalized and thoughtful service for special occasions
- 🌺Beautiful and spacious rooms with classic architecture
- 🍽️Superb French restaurant on-site
- 🛁Massive bathrooms with luxurious amenities
- ☕Elegant design and decor throughout the hotel
- 🧳Efficient and timely service from the staff
- 🍸Great bar atmosphere with a touch of style
Cons
- 💸Arrogant and dismissive staff members
- 🚚Noise disturbances from garbage trucks outside
- 🔇Poor soundproofing in rooms, leading to noise disruptions
- 🛏️Inconsistent room cleanliness and maintenance issues
- ☕Lack of in-room coffee facilities or late removal of lobby coffee
- ⏰Issues with room temperature control and heating
- 💼Unresponsive or unhelpful front desk and customer service
- 🛎️Inconvenient check-in delays and room readiness problems
- 🔒Privacy concerns due to poor room design or layout
- 🛋️Outdated or worn-out furniture and decor in some rooms
What this place has to offer
The 5-star The Surrey Hotel offers comfort and convenience whether you're on business or holiday in New York (NY). The hotel offers guests a range of services and amenities designed to provide comfort and convenience. Take advantage of the hotel's 24-hour room service, facilities for disabled guests, Wi-Fi in public areas, valet parking, car park. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, non smoking rooms, air conditioning, heating, wake-up service. To enhance guests' stay, the hotel offers recreational facilities such as fitness center, spa, massage, garden. The Surrey Hotel combines warm hospitality with a lovely ambiance to make your stay in New York (NY) unforgettable.
Where you'll be sleeping
Two Bedroom Suite
2 king beds
Deluxe Two Bedroom Suite
2 queen beds
One Bedroom Suite
1 king bed
Deluxe One Bedroom Suite
1 king bed
Premium City View
1 king bed
City View Deluxe King
1 king bed
Deluxe Salon 2 Queens - Accessible
2 queen beds
Deluxe King
1 king bed
Grand Deluxe King Bed
1 king bed
Deluxe 2 Full Size Beds
2 queen beds