Vintage Grand Hotel

Name: Vintage Grand Hotel
Address: International Media Production Zone ( IMPZ) TECOM, Dubai, Dubai, 392360, United Arab Emirates
Rating: 8.585330296127564

Dubai, United Arab Emirates

International Media Production Zone ( IMPZ) TECOM, 392360

8.6Rating

ExcellentRated by Guests

2,195Reviews

What to expect

Pros

🌟Excellent customer service and friendly staff
🍴Delicious and diverse food options
🏊Great pool and spa facilities
🏨Comfortable and spacious rooms
👍Affordable rates and good value for money
🎶Enjoyable live music and entertainment
🍹Unlimited drinks and cocktails available
👩‍💼Professional and attentive guest relations team
🥗Phenomenal brunch and dining experience
🛏️Cozy and welcoming atmosphere like home

Cons

🧼Issues with cleanliness and housekeeping standards
⏳Slow service and management responsiveness
🚗Location slightly off the main attractions
💼Inconsistency in treatment of guests across departments
🔒Security measures and guest registration process need improvement
💸Complications with refunds and financial transactions
🔇Privacy concerns with staff sharing sensitive information
🚪Inconvenient handling of guest requests and room preferences
💤Lack of effort and attention from certain staff members
❌Unpleasant experiences with unprofessional management team

What this place has to offer

Things to do and ways to relaxBilliards, Fitness center, Game room, Golf course [on-site], Hot tub, Massage, On-site entertainment, Sauna, Spa, Spa/sauna, Steamroom, Table tennis, Tennis court, Tours, Yoga room

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingGrocery delivery, Restaurant [halal], Room service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, German, Filipino, Hindi, Chinese [Mandarin], French, Italian, Arabic, Ukrainian, Chinese [Cantonese], Russian

Located in Dubailand, Ghaya Grand hotel is a perfect starting point from which to explore Dubai. The hotel offers a wide range of amenities and perks to ensure you have a great time. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, gift/souvenir shop are there for guest's enjoyment. Designed for comfort, selected guestrooms offer television LCD/plasma screen, additional bathroom, additional toilet, bathroom phone, carpeting to ensure a restful night. Enjoy the hotel's recreational facilities, including fitness center, sauna, golf course (within 3 km), outdoor pool, spa, before retiring to your room for a well-deserved rest. Convenience and comfort makes Ghaya Grand hotel the perfect choice for your stay in Dubai.