JW Marriott Hotel Hanoi
9.6Rating
ExceptionalRated by Guests
2,706Reviews
What to expect
Pros
- 🌟Outstanding service from top-notch staff
- 🏞️Beautiful and huge garden with superb spa facilities
- 🍽️Excellent food quality and variety, especially in the Executive Lounge
- 🌺Luxurious rooms with spacious layouts and comfortable amenities
- 👩🍳Friendly and helpful restaurant staff providing great recommendations
- 🔝Consistent high-level customer service across the hotel
- 🛏️Comfortable bedding and air-purified rooms for a restful stay
- 🌄Scenic views of the lake and city from upgraded rooms
- 🍹Delicious breakfast buffet and cocktail menu at the Executive Lounge
- 🌿Well-maintained property with clean and bright surroundings
Cons
- 🧻Limited local food variety in the Executive Lounge for dinner
- 🚇A bit far from the downtown area and major tourist sights
- 🛁Lack of Japanese-style toilet washlet/bidet in rooms
- 🌫️Issues with black mold in some rooms requiring maintenance
- 🌧️Inclement weather affecting the musty odor in certain areas
- 💰Expensive wine and food in the on-site French grill restaurant
- 🔕Noise levels from the city surroundings may impact relaxation
- 🚿Room needed better cleaning and maintenance standards
- 🍷Pricey food and drinks compared to local options outside the hotel
- 🚗Messy exterior property surroundings outside the hotel location
What this place has to offer
Things to do and ways to relaxBody scrub, Body wrap, Casino, Fitness center, Foot bath, Hot tub, Massage, Nightclub, On-site entertainment, Pool with view, Sauna, Spa, Spa/sauna, Steamroom, Tours, Yoga room
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRestaurant [halal], Restaurant [kosher], Room service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin], Korean, Russian, Vietnamese, Japanese
Located in Trung Hoa Nhan Chinh, JW Marriott Hotel Hanoi is a perfect starting point from which to explore Hanoi. The hotel has everything you need for a comfortable stay. All the necessary facilities, including 24-hour room service, free Wi-Fi in all rooms, daily housekeeping, gift/souvenir shop, postal service, are at hand. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, bathroom phone, complimentary instant coffee, complimentary tea, mirror. To enhance guests' stay, the hotel offers recreational facilities such as yoga room, hot tub, fitness center, sauna, indoor pool. JW Marriott Hotel Hanoi combines warm hospitality with a lovely ambiance to make your stay in Hanoi unforgettable.
Where you'll be sleeping
150 m²
Grand Suite, Executive lounge access, 1 Bedroom Suite
1 king bed
90 m²
Executive Suite City View, Executive lounge access, 1 King
1 king bed
48 m²
Executive Lake View, Balcony, Executive lounge access, 1 King
1 king bed
65 m²
Deluxe Suite, Executive lounge access, 1 King
1 king bed
200 m²
Chairman Suite, Executive lounge access, 1 Bedroom Suite
1 king bed
Presidential Suite, Executive lounge access, 1 King
1 king bed
48 m²
Executive Lake View, Balcony, Executive lounge access, 2 Double
2 double beds
48 m²
Executive City View, Executive lounge access, Guest room
1 king bed
48 m²
Executive Lake View, Executive lounge access, Guest room
1 king bed
90 m²
Executive Suite Lake View, Executive lounge access, 1 King
1 king bed
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