The Westin New York at Times Square
8.0Rating
ExcellentRated by Guests
4,277Reviews
What to expect
Pros
- 🛏️Comfortable Westin beds for a great night's sleep
- 🌆Excellent location near Times Square and major attractions
- 🛎️Efficient check-in process and friendly staff overall
- 🍴Good variety and tasty breakfast options included in stay
- 🚌Convenient access to sightseeing buses right outside the hotel
- 🗽Immaculately cleaned rooms with lovely views
- 💼Helpful concierge and bellhop services for a smooth stay
- 🥂Complimentary drinks vouchers and food credits provided
- 🚿Powerful shower with quality toiletries in the bathroom
- 🥐Delicious and fresh pastries at the breakfast buffet
Cons
- 💸High food prices and extra fees for in-room services
- 🔒Confusion and issues with billing and deposit handling
- 🛎️Inconsistent or non-existent service from some hotel staff
- 🚫Lack of basic courtesy and poor communication from front desk
- 🍽️Limited and overpriced food options, especially for breakfast
- 🧹Rooms in need of renovation and better cleanliness standards
- 🛋️Room amenities like fridge, coffee maker, and microwave missing or incomplete
- 🔊Noise disturbances from street traffic or neighboring rooms
- 💻Expensive daily Wi-Fi charges for guests
- 🛎️Inconvenient or disruptive fire drills without prior notice
What this place has to offer
Things to do and ways to relaxFitness center, Game room, Golf course [on-site], Massage, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish
The Westin New York at Times Square is conveniently located in the popular Times Square area. The hotel offers a wide range of amenities and perks to ensure you have a great time. Service-minded staff will welcome and guide you at the The Westin New York at Times Square. Designed for comfort, selected guestrooms offer television LCD/plasma screen, separate living room, internet access – wireless, air conditioning, heating to ensure a restful night. Take a break from a long day and make use of fitness center. A welcoming atmosphere and excellent service are what you can expect during your stay at The Westin New York at Times Square.
Where you'll be sleeping
70 m²
Corner Executive Suite, 1 Bedroom Suite, 1 King, Sofa bed
1 king bed & 1 sofa bed
37 m²
Grand Deluxe King, Larger Guest room, 1 King
1 king bed
29 m²
Traditional Double, Guest room, 2 Double
2 double beds
29 m²
Traditional King, Guest room, 1 King
1 king bed
33 m²
Grand Deluxe Corner King, Larger Guest room, 1 King
1 king bed
29 m²
Deluxe Double, Guest room, 2 Double, City view
2 double beds
33 m²
Premium Corner King, Guest room, 1 King, Corner room
1 king bed
29 m²
Traditional King Room with Roll-in Shower - Mobility and Hearing Accessible
1 king bed
33 m²
Tradtional Corner King, Larger Guest room, 1 King
1 king bed
84 m²
Renewal Suite, 1 Bedroom Suite, 1 King, Skyline view
1 king bed
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