Shangri-La The Shard, London
8.9Rating
ExcellentRated by Guests
1,122Reviews
What to expect
Pros
- 🌆Breathtaking city views from the hotel
- 🛀Luxurious amenities like spa, pool, and sauna with great views
- 🍽️Nice restaurant with delicious food options
- 👨⚕️Professional and welcoming staff members
- 🛏️Modern and spacious rooms with special features like bath with a view
- 🏋️Well-equipped gym with an amazing city view
- 🥂Special treats and upgrades for guests celebrating occasions
- 🌟Exceptional service and attention to detail
- 🚇Convenient location close to public transport and attractions
- 📱Concierge service via WhatsApp for easy assistance
Cons
- 💸Extra service charges add to the final bill
- 🕒Check-in and check-out times may differ from what is advertised
- 🧹Issues with cleanliness in changing facilities and outdated room amenities
- 🍽️Buffet-style breakfast may not meet expectations for the price
- 📺Limited TV channels and outdated TV sets in rooms
- 🛎️Slow service during afternoon tea at the hotel's restaurant
- 🚿Maintenance issues like running water in toilets and noisy air conditioning
- 😞Poor communication and service experiences with some staff members
- 💰Perceived as overpriced for the amenities provided
- 🛍️Minibar items are expensive, contributing to the overall cost
What this place has to offer
Things to do and ways to relaxFitness center, Golf course [on-site], Massage, Pool with view, Sauna, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Laundry service, Luggage storage
Dining, drinking, and snackingRoom service [24-hour]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, German, Spanish, Chinese [Mandarin], French, Italian, Arabic, Dutch, Chinese [Cantonese], Russian
Shangri-La Hotel At The Shard is perfectly located for both business and leisure guests in London. The property features a wide range of facilities to make your stay a pleasant experience. Free Wi-Fi in all rooms, 24-hour security, daily housekeeping, photocopying, postal service are on the list of things guests can enjoy. Closet, complimentary tea, towels, carpeting, scale can be found in selected guestrooms. Enjoy the hotel's recreational facilities, including fitness center, indoor pool, massage, before retiring to your room for a well-deserved rest. Convenience and comfort makes Shangri-La Hotel At The Shard the perfect choice for your stay in London.
Where you'll be sleeping
48 m²
Premier City View Room - 2 Twins
2 single beds
32 m²
Deluxe City View Room - 1 King
1 king bed
48 m²
Premier City View Room - 1 King
1 king bed
43 m²
Iconic City View Room - 1 King
1 king bed
60 m²
Iconic Shard Suite
1 king bed or 1 super king bed
47 m²
Premier Shard Room King
1 king bed
65 m²
Premier Shard Suite
1 king bed or 1 super king bed & 1 king bed
30 m²
Superior Shard Room - 1 King
1 king bed
188 m²
Shangri-La Suite
1 king bed
30 m²
Superior Shard Room
1 king bed or 2 single beds
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