Grand Hyatt Kuala Lumpur
9.2Rating
ExceptionalRated by Guests
8,693Reviews
What to expect
Pros
- 🌟Excellent service with attentive and professional staff
- 🍳Amazing and diverse breakfast options with a fantastic view
- 🏨Well-maintained and comfortable rooms with great amenities
- 🌆Centrally located with easy access to major attractions and shopping malls
- 🍰Special treats and surprises for guests celebrating occasions
- 👪Family-friendly environment with activities for kids and family enjoyment
- 🍽️Delicious dining options with a variety of cuisines to choose from
- 💆Relaxing spa facilities and services for a rejuvenating experience
- 🏊Inviting swimming pool for a refreshing dip and leisure time
- 🌺Beautiful views of the city skyline and iconic landmarks
Cons
- 💸Rising prices may not fully match the value offered
- 🤖Some staff members appeared robotic or less warm in their interactions
- ⏳Occasional delays in service, such as slow response times for orders
- 🚫Inconsistent service quality, especially in specific areas like concierge assistance
- ⬆️Complicated elevator system may cause inconvenience for guests
- 💰Higher costs compared to competitors in the same segment
- 🔒Issues with key card access or room readiness during check-in/check-out processes
- 📝Instructional or restrictive communication that may detract from the hospitality experience
- 🥄Reduction in food variety or quality compared to previous experiences
- 🛎️Some aspects of the hotel experience may not meet past expectations or standards
What this place has to offer
Things to do and ways to relaxFitness center, Massage, Pool with view, Sauna, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin], Malay
Set in a prime location of Kuala Lumpur, Grand Hyatt Kuala Lumpur Hotel puts everything the city has to offer just outside your doorstep. Both business travelers and tourists can enjoy the hotel's facilities and services. Service-minded staff will welcome and guide you at the Grand Hyatt Kuala Lumpur Hotel. Each guestroom is elegantly furnished and equipped with handy amenities. Take a break from a long day and make use of hot tub, fitness center, sauna, outdoor pool, spa. Friendly staff, great facilities and close proximity to all that Kuala Lumpur has to offer are three great reasons you should stay at Grand Hyatt Kuala Lumpur Hotel.
Where you'll be sleeping
105 m²
Grand Twin Towers View Suite
1 king bed
105 m²
Grand Suite
1 king bed
152 m²
Grand Executive Suite
1 king bed
242 m²
Diplomat Suite
1 king bed
47 m²
Club Room
1 king bed or 2 single beds
47 m²
2 Twin Beds
2 single beds
65 m²
1 King Bed Deluxe
1 king bed
47 m²
1 King Bed with Tower View with Club Access
1 king bed
47 m²
2 Twin Beds with Tower View
2 single beds
47 m²
1 King Bed
1 king bed
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