Swissotel Al Maqam Makkah
8.3Rating
ExcellentRated by Guests
7,297Reviews
What to expect
Pros
- 🌟Excellent and attentive staff providing top-notch service
- 🛏️Comfortable beds and spacious rooms for relaxation
- 🥐Expansive and delicious breakfast options with personalized service
- 👪Family-friendly amenities and activities to keep everyone entertained
- 🍽️Convenient location close to Haram for easy access
- 🍉Thoughtful gestures like fruit bowls and children's breakfast area
- 💧Daily replenished bottled water and well-equipped room facilities
- 🛡️Provided safe in the room for securing valuables
- 🎉Special treats like doughnut wheels and entertainment for kids
- 🥤Close proximity to amenities like supermarkets and food courts
Cons
- 🚿Bathroom size is quite small and shower could be modernized
- 🍳Breakfast hall lacks a cozy atmosphere despite the fantastic variety
- 🪞Unable to open windows for fresh air circulation causing discomfort
- 🚽Issue with toilet leakage, although promptly resolved by hotel staff
- 🏢Hotel's reception system can be slow, causing delays in check-in process
- 🔒Limited variety in food options, suggesting room for improvement
- 🌬️Lack of outside ventilation in rooms leading to stuffiness
- 🛎️Inconsistencies in room allocation and service requests
- 🕰️Inconvenient room entry policies causing delays during check-in
- 🥚Issues with breakfast service quality and staff attentiveness
What this place has to offer
Things to do and ways to relaxTours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Restaurant [halal]
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Hindi, Arabic
Set in a prime location of Mecca, Swissotel Al Maqam Makkah puts everything the city has to offer just outside your doorstep. The hotel offers a wide range of amenities and perks to ensure you have a great time. Service-minded staff will welcome and guide you at the Swissotel Al Maqam Makkah. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find television LCD/plasma screen, additional toilet, bathroom phone, carpeting, free welcome drink. The hotel offers various recreational opportunities. Friendly staff, great facilities and close proximity to all that Mecca has to offer are three great reasons you should stay at Swissotel Al Maqam Makkah.
Where you'll be sleeping
94 m²
Residential Double
1 queen bed
177 m²
Family Suite 1
1 double bed
81 m²
Junior Suite City View
1 queen bed
77 m²
Junior suite Kaaba view
1 king bed
75 m²
Junior Suite Haram View
1 queen bed
34 m²
Classic Room Twin City
2 single beds
40 m²
Standard Partial Kaaba View Double Room
2 single beds
34 m²
Classic Room Twin
2 single beds
177 m²
Executive Suite King Bed City View
1 queen bed or 1 double bed or 1 king bed
40 m²
Premier Room Twin Bed kaaba View
2 single beds or 1 single bed & 2 single beds
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